Why RCOM?

According to the Gartner Group, telecom customers experience nearly $25 billion dollars in erroneous billing each year. This is specifically due to Telecommunication tariff changes and invoice errors from Telecom Providers. And, as Gartner points out, most of the time those errors are in the carriers' favor

RCOM's mission is to optimize our client's business telecom service and effectively reduce their telecom expense by delivering our independent, objective and professional telecommunication consulting experience.

The cellular phone industry is confusing these days. Complex pricing schemes, an increasingly mobile workforce, and the variable nature of each individual's usage all combine to make it a significant challenge just to identify every mobile device being used in your organization, let alone to get a true sense of the total usage and expense. These errors are unrecoverable if not pursued within the federal or state-specific Statute of Limitation.

The solution to this problem is the RCOM Telecommunication Expense Reduction Plan™, a comprehensive investigation of all telecom expenses as well as potential inefficiencies within a client's network design. We will evaluate carrier charges to ensure accuracy and consistency. When erroneous charges are found, the RCOM Telecommunication Expense Reduction Plan™ will secure the credits and checks for our client.